Privacy Policy

This Privacy Policy explains how Erosyn Rx Inc (“Erosyn Rx,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our websites and services (the “Services”). Protected health information created or received in connection with your care is also governed by our HIPAA Notice of Privacy Practices.

1. Information we collect

Information you provide

• Account and contact information — name, email, phone, date of birth, shipping and billing address.
• Health information — medical history, medications, allergies, symptoms, lab results, and other information you provide during intake or care.
• Payment information — processed by our third-party payment processors; we do not store full card numbers.
• Communications — messages you send to us, your providers, or support.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and interactions with the Services.
• Cookies and similar technologies used to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings.

2. How we use information

• To provide the Services, including connecting you with providers, pharmacies, and laboratories, and processing orders and payments.
• To communicate with you about your account, care, and orders.
• To operate, secure, improve, and personalize the Services.
• To comply with legal, regulatory, and professional obligations.
• With your consent, to send educational or marketing communications, which you can opt out of at any time.

We do not sell your personal information, and we do not use or disclose your health information for third-party marketing without your authorization.

3. How we share information

• Providers, pharmacies, and laboratories — to deliver and coordinate your care and fulfill orders.
• Service providers — vendors who perform services on our behalf (for example, hosting, payment processing, shipping, analytics) under contractual confidentiality and security obligations.
• Legal and safety — when required by law, subpoena, or legal process, or to protect the rights, safety, and property of Erosyn Rx, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

4. Data retention

We retain information for as long as needed to provide the Services, comply with our legal and recordkeeping obligations (including medical record retention requirements), resolve disputes, and enforce our agreements.

5. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us at [email protected]. We will verify your request and respond as required by applicable law. You will not be discriminated against for exercising your rights.

7. Children

The Services are intended for adults 18 and older. We do not knowingly collect personal information from children under 18.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date and, where appropriate, provide additional notice.

9. Contact

Questions about this Privacy Policy can be sent to [email protected].